• How do I update my billing information?

  To update your credit card and billing address information, you can click on your profile, then "Billing Settings" and then "Manage billing settings and invoices". Once you're on the Stripe dashboard, you can edit the relevant information. Steps to find the billing settings Update credit card and adress information (https://storage.crisp.chat/users/helpdesk/website/3e61eb1e47db6600/meilisePopular

• How is the number of documents calculated?

  The number of documents calculated for billing purposes is the total number of documents across all indexes in a project at the time of billing.Few readers

• How does billing work?

  Billing is determined by calculating the number of searches performed and documents stored during a billing cycle. If you exceed the number of searches or documents included in a billing cycle for a dedicated plan, you will be charged for additional usage at $0.20 per 1,000 searches and $0.05 per 1,000 documents. Furthermore, billing is fulfilled per project rather than per account. This means that the search or documents units allocated to a particular project cannot be shared with other projFew readers

• How to choose the right plan?

  Choosing the right plan depends on your use case, and the number of documents and search requests your app will consume. The Build plan is suitable for small businesses or individuals whose needs and workload are not yet at the level of the Pro plan. It’s a great option if you’re building out your solution and don’t yet have the level of usage required to justify the cost of a Grow or Pro plan. The costs associated with the Build plan scale with your usage, so it’s a good fit for growing busineFew readers

• What happens if I exceed my plan limits?

  If you exceed your plan limit, you will be charged for additional usage based on the number of searches performed and documents stored. Additional documents cost $0.05 for every 1,000 documents over the number of documents included in your plan. Additional search requests cost $0.20 for every 1,000 searches over the number of searches included in your plan.Few readers

• How can I change my plan?

  You can change a project’s plan by selecting the project, navigating to the “Billing” tab, and clicking on the “Change plan” button. Please remember that once the process is complete, you won’t be able to downgrade your plan.Few readers

• Is there a minimum term or commitment once I start paying?

  There is no minimum term, and users can close their accounts anytime. Users will only be charged for the period during which a project was active. That said, if you’re unhappy with Meilisearch, we’d like to know why. It’s important to us that our users are happy. Please do not hesitate to contact us through the chat widget or email us at support@meilisearch.com and provide a detailed explanation of what happened. We’ll work with you to ensure you have the best possible experience. To delete yoFew readers

• Do I need to add a card to create a Meilisearch Project?

  You can try Meilisearch Cloud for free for 14 days without the need to add a card. When you’re sure Meilisearch is the right fit for you, you can select a plan and add a card to proceed.Few readers

• What payment methods are accepted?

  We only accept online payments via credit cards and charge in US dollars (USD) using Stripe as our payment service provider. For any other payment method, please feel free to contact us.Few readers