What is a dump?

A dump in Meilisearch is a compressed file that includes all your indexes, documents, and settings in an unprocessed, raw format. It's not a direct replica of your database but rather serves as a blueprint for recreating an identical dataset.

Dumps are useful for two main purposes: they allow you to recover your database after updating Meilisearch, and they enable you to duplicate your database across different Meilisearch instances, regardless of version differences. Read more in the documentation.

How to create a dump?

Currently, dumps can be created only with the open-source version of Meilisearch, as the cloud version automatically manages zero-downtime updates.

Use the /dumps route to initiate the creation of database dumps. These dumps are saved as .dump files, suitable for restoring Meilisearch data or migrating between versions. Upon triggering, the system prioritizes dump creation tasks. Once completed, the dump is saved in the dump directory (defaults to dumps/), which will be created if it doesn’t already exist.

How to import a dump?

Using SDKs or the API

To import dumps programmatically using the API or one of our SDKs, read the dedicated documentation.

Usin

Question 2

How do I update my billing information?

Accepted Answer

To update your payment method and billing information, you can click on "Billing" and then "Manage billing settings and invoices". Once you're on the Stripe dashboard, you can edit the relevant information.

Please keep in mind that these changes affect all your projects.

Steps to find the billing settings

Update credit card and adress information

Question 3

Where can I find support?

Accepted Answer

Meilisearch has multiple support channels depending on your support needs and plan.

If you have a Custom plan, you may have access to a shared Slack channel or a dedicated email address. Please prioritize using these channels.

If you have a Pro or Build plan, you can contact support through the chatbox on the cloud dashboard. For technical questions, please refer directly to our Discord.

If you are using the open-source version of Meilisearch but have questions about Meilisearch Cloud, please contact our support through the chatbox on the website.

Question 4

Which languages can Meilisearch handle?

Accepted Answer

Meilisearch is multilingual and offers optimized support for various languages.

For the most up-to-date information on language support, visit the 'Language' section in our documentation.

Additional resources:

Question 5

No results are displayed when performing a search

Accepted Answer

If you find that no documents are present after adding them, it's probable that the document upload didn't succeed.

To understand the cause, please check the status of the document addition task in the Task View:

Task View

Alternatively, you can make an API request to check the task status. If the task failed, the response should contain an error object.

Below is an example of a failed task. Check the error message for more information.

{
  "indexUid": "products",
  "status": "failed",
  "type": "documentAdditionOrUpdate",
  "uid": 1,
  "details": {
    "receivedDocuments": 14,
    "indexedDocuments": 0
  },
  "canceledBy": null,
  "error": {
    "message": "The primary key inference failed as the engine found 2 fields ending with `id` in their names: 'id' and 'product_id'. Please specify the primary key manually using the `primaryKey` query parameter.",
    "code": "index_primary_key_multiple_candidates_found",
    "type": "invalid_request",
    "link": "https://docs.meilisearch.com/errors#index_primary_key_multiple_candidates_found"
  },
  "duration": "PT0.005953018S",
  "startedAt": "2023-10-20T11:48:23.027Z",
  "enqueuedAt": "2023-10-20T11:48:23.022Z",
  "finishedAt": "2023-10-20T11:48:23.033Z"
}

The most common scenario is that Meilisearch couldn't identify the primary key of y

Question 6

Getting started with Meilisearch Cloud

Accepted Answer

For a smooth start with Meilisearch Cloud, check out the 'Getting started with Meilisearch Cloud' section in our documentation.

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